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Frequently asked questions
General
We provide compassionate, non-medical in-home care services designed to help seniors and individuals maintain independence at home. Our services include assistance with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, and hygiene support, as well as Instrumental Activities of Daily Living (IADLs) like meal preparation, medication reminders, light housekeeping, errands, and local transportation.
Yes, Pacific Home Care accepts Medicaid programs as well as private-pay clients. We work with clients and their families across Twin Falls, Boise, and surrounding areas to help navigate coverage and ensure you receive the personalized ADL and IADL care you need.
We serve Twin Falls, ID, and the surrounding areas. Contact us to confirm service availability for your location.
Yes. Every caregiver at Pacific Home Care undergoes rigorous background checks and screening prior to hire. Pacific Home Care LLC is a fully licensed, bonded, and insured non-medical home care agency in the State of Idaho.
Start by scheduling a free consultation. We will talk through your needs, review the support you want, and build a care plan that fits you.
During the first week of service with Pacific Home Care, there are no mileage fees for caregiver transportation up to 15 miles. This means your loved one can rely on us for errands, medical appointments, or local transportation without any additional mileage cost during this initial period. After the first week, standard mileage rates will apply for driving services. This policy reflects our commitment to providing compassionate and transparent care while helping families manage transportation needs efficiently.
We work to keep care consistent whenever possible. Your schedule and care plan help us match you with the right caregiver.
We require a 1-week security deposit for private-pay clients prior to starting care services. No deposit is required for Medicaid clients. Detailed terms and billing schedules are reviewed transparently during your initial consultation.
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