Question 1

What services does Pacific Home Care LLC provide?

Accepted Answer

We provide compassionate, non-medical in-home care services designed to help seniors and individuals maintain independence at home. Our services include assistance with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, and hygiene support, as well as Instrumental Activities of Daily Living (IADLs) like meal preparation, medication reminders, light housekeeping, errands, and local transportation.

Question 2

Do you accept Medicaid for home care services?

Accepted Answer

Yes, Pacific Home Care accepts Medicaid programs as well as private-pay clients. We work with clients and their families across Twin Falls, Boise, and surrounding areas to help navigate coverage and ensure you receive the personalized ADL and IADL care you need.

Question 3

Where do you provide home care services?

Accepted Answer

We serve Twin Falls, ID, and the surrounding areas. Contact us to confirm service availability for your location.

Question 4

Are your caregivers trained, background-checked, and insured?

Accepted Answer

Yes. Every caregiver at Pacific Home Care undergoes rigorous background checks and screening prior to hire. Pacific Home Care LLC is a fully licensed, bonded, and insured non-medical home care agency in the State of Idaho.

Question 5

How do you get started with Pacific Home Care?

Accepted Answer

Start by scheduling a free consultation. We will talk through your needs, review the support you want, and build a care plan that fits you.

Question 6

Does Pacific Home Care charge mileage fees when caregivers provide transportation for errands or appointments?

Accepted Answer

During the first week of service with Pacific Home Care, there are no mileage fees for caregiver transportation up to 15 miles. This means your loved one can rely on us for errands, medical appointments, or local transportation without any additional mileage cost during this initial period. After the first week, standard mileage rates will apply for driving services. This policy reflects our commitment to providing compassionate and transparent care while helping families manage transportation needs efficiently.

Question 7

Can you provide the same caregiver for each visit?

Accepted Answer

We work to keep care consistent whenever possible. Your schedule and care plan help us match you with the right caregiver.

Question 8

Is there a deposit required to start home care services?

Accepted Answer

We require a 1-week security deposit for private-pay clients prior to starting care services. No deposit is required for Medicaid clients. Detailed terms and billing schedules are reviewed transparently during your initial consultation.

HOME CARE

(208) 808 - 2026

Frequently asked questions